TelecommunicationsGovt may review subsidies after latest Telecom outageUp to $50m of yearly government subsidies to Telecom could be up for review if this morning's 111 outage is found to amount to a substandard service.26 Feb 03:20 AM
TelecommunicationsCause of XT outages still unknown, Alcatel saysThe cause of four outages to Telecom's XT mobile network since Christmas remain unknown, the head of Alcatel-Lucent says.23 Feb 09:16 PM
TelecommunicationsXT failures grounds for customers to leave networkCustomers wanting to get out of Telecom XT contracts may have grounds to do so - but only if they have been the victim of repeated faults in the network.23 Feb 03:00 PM
TelecommunicationsXT failure: Cause of outages remains a mysteryTelecom admits it has still not determined the exact cause of its crippling XT network outages.23 Feb 03:00 PM
TelecommunicationsTelecom rivals move quickly to lure away XT usersVodafone and Two Degrees are launching offers specifically for disgruntled Telecom users in light of recurring disruptions to the XT network.23 Feb 01:15 AM
TelecommunicationsRegulate telcos or users will suffer, say lobbyistsA lobby group says mobile customers will pay if the telecommunications industry is not regulated.22 Feb 03:00 PM
TelecommunicationsTelecom XT customers suffer further outagesTelecom's troubled XT network has suffered another outage this afternoon with customers south of Taupo experiencing major disruption.22 Feb 05:37 AM
TelecommunicationsMobile phone regulation rejected by commissionThe Commerce Commission, in a split decision, has rejected regulation as a means to reduce the costs of mobile phone calls.21 Feb 10:00 PM
TelecommunicationsAlcatel has bigger worries than XT fixThe company that installed Telecom's XT network faces different problems with other parts of its global business, a US corruption probe shows.21 Feb 03:00 PM
Telecommunications<i>Anthony Doesburg</i>: Talkfests bring out the techies, to put the world to rights21 Feb 02:45 PM
TelecommunicationsCan Telecom survive?Still reeling from the XT debacle, Telecom must woo back disgruntled customers and rebuild its image.20 Feb 03:00 PM
TelecommunicationsTelecom identifies staff responsible for 'f*** you' textsFour Manila-based call centre staff have been suspended over abusive text messages sent to Telecom customers.19 Feb 01:55 AM
TelecommunicationsTelecom: 'Serious hardware failure' to blame for XT outage Telecom admits a "serious hardware failure" was responsible for a widespread outage in its much-vaunted XT mobile network.18 Feb 03:00 PM
TelecommunicationsMore Kiwis overseas tuning in to Maori Television's revamped website18 Feb 03:00 PM
TelecommunicationsTrees that tweet, Duran Duran go 3G at mobile mega-showTelecommunications reporter Helen Twose talks to 80s hair bands, gets tweeted at by a shrub, sees Audi's Wi-Fi-toting A8 and meets a guy paid to roll his eyes at the Mobile World Congress.18 Feb 01:30 AM
TelecommunicationsTelecom launches inquiry into 'F*** you' call centre textTelecom is investigating claims a customer received an abusive text from its call centre after complaining of delays in her cellphone service.17 Feb 05:13 AM
TelecommunicationsMobile tech could 'reshape society' says Vodafone bossTelecommunications reporter Helen Twose looks at the latest and greatest from the show floor at the Mobile World Congress in Barcelona.16 Feb 11:36 PM
