Latest from Retail

Stores stress joy of shopping to beat web
A group of Auckland retailers wants to remind shoppers of the pleasures of buying in stores.

Stung diners want rules clarified
Auckland diners want clearer rules over when the holiday surcharge should apply after some were slapped with the extra cost on their bills yesterday.

Right to refund hinges on goodwill
Exchanging gifts may depend on having the right paperwork and the harassed retailer's goodwill.

Boutique stores testing the law on sale refunds
Some of the country's leading fashion boutiques are playing fast and loose with the law on replacing or refunding damaged goods.

Michael Hill family renews push for control
The family of Michael Hill International's founder has renewed its attempt to take control of the jewellery chain.

Toothpaste maker thinks outside tube
Handmade bath and body company Lush will release chewable toothpaste tablets next year.

Failed discount plan behind F&P earnings downgrade
An unsuccessful discounting strategy contributed to poor trading results that forced Fisher & Paykel Appliances to downgrade earnings guidance today.

Akld Airport in $50m Star Trek themed redevelopment
A structure likened to the Starship Enterprise is the centrepiece of a $50 million retail redevelopment at Auckland International Airport's departures area.

<i>Mark Irving :</i> It's got to be relevant to get in the door
In the hugely competitive NZ retail sector you have to offer some deal to get people in the door.

Air NZ customers paying by card hit with extra costs
Air New Zealand is adding extra charges to its booking process which will increase costs for every customer who pays for flights by credit, debit or charge card.

$1m quake-damaged appliances and furniture go under the hammer
Plasma televisions, 45 Apple iPads and laptop computers are among the quake-damaged goods going to auction this weekend.

Telecom and Ebos up as NZ shares buck the trend
The New Zealand sharemarket rose yesterday when many other markets were weak and a large volume was traded in the shares of New Zealand Oil & Gas, the 29 per cent shareholder of Pike River Coal Ltd.