
How United got the apology so wrong
Apologising is an art, and United Airlines CEO got it way wrong.
Apologising is an art, and United Airlines CEO got it way wrong.
United has struggled to contain fallout over a passenger's forcible removal from a flight.
The FCC are dropping a proposal to ban cellphone use during air travel.
Air New Zealand has been recognised among top airlines in a new travellers' survey.
United Airlines drags a person off a plane and keeps raking in record profits.
Airlines within New Zealand overbook flights, but say this rarely causes problems.
Ex-employee of Sunair must pay $66,600 after bidding against his boss for a contract.
Tiny electric planes could soon be doing regional flights at only $36 per ticket.
Allergy prone passenger needed dairy-free as well as gluten-free meal, and no fruit.
Jodie King deals with more than 46,000 people applying for jobs at Air New Zealand.
Qantas CEO says Sydney-London and Melbourne-London route has 'real possibility'.
Cathay Pacific has taken a stake in a company producing bio fuel out of city waste.
The quest for commercial-scale aviation biofuel is proving to be a long haul journey.
Spending at 26 airport retailers and on parking will count in loyalty programme.
Airways is probing why a system to help planes land at Wellington failed in heavy rain.
Figures from aviation consultants OAG reveal where the biggest airlines are concentrated.
Air New Zealand's new short-haul international planes will have wider seats.
A US tourism chief's fears about the Trump impact are not being felt by Hawaiian Airlines.
On Monday night, Sir Richard Branson was holding court.
Auckland Airport collected $52 million from parking fees last year.
Air New Zealand is farewelling the wide-body workhorse that opened up the Pacific Rim.
The airline appreciated the importance of passengers being able to work on board.
Richard Branson says planes could be made from the so-called wonder material before 2027.
The airline refused to allow two girls on board because they were wearing leggings.
The Government has unveiled a range of measures to boost Chinese tourism.
Sir Richard Branson says his space flights are ''bloody expensive'' but have 800 clients.
Two girls were barred from a United Airlines flight for wearing leggings.
EDITORIAL: Air New Zealand and Qantas - put aside differences to fight external charges.
British Airways is rolling out technology using facial recognition.
COMMENT: The Shareholders' Association is on the warpath.